A Closer Look...
It is important to look at the aspects of your business that make a difference
Recognizing that improvements need to be made in your business can be easy but taking the steps to make the improvements can be more difficult. If you are currently making improvements or thinking about making improvements, you should take a closer look at the areas that really drive your business. Through our consulting solutions outlined above, we can help!
| Performance Management |
The processPerformance management is the process of maintaining or improving employee job performance through the use of performance assessment tools, coaching, and counseling as well as providing continuous feedback. The standardsPerformance standards outline those behaviors that the organization expects from it's employees. These standards must then be effectively communicated. Measuring the standardsPerformance appraisals are the typical method of measuring employee's adherence to performance standards and providing feedback. They measure the degree to which an employee accomplishes work requirements and accomplish three purposes:
Errors in the processThe result of the appraisal process can be skewed, typically due to human error. Managers make mistakes and there has been much research into the mistakes that are recognized human errors. Although we all understand that mistakes are common, these mistakes can have important consequences. Most people who receive appraisals have received appraisals that they recognize as being too generous or too critical. In many cases, they are right. Many managers want to avoid conflict, or appraise based on likes or dislikes, etc... Being objective can be difficult however, there is much case law where bad employees who are finally terminated have received great appraisals. This is liability that companies need to avoid. Managers need to be trained and to be evaluated in their ability to appraise timely and accurately. Our specific servicesWe can help to:
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